14200 Bonnet Creek Resort Lane, Orlando, FL, 32821, United States
Traveler Rating 8.8/10 Based on 916 Reviews
Accommodations Available
14200 Bonnet Creek Resort Lane, Orlando, FL, 32821, United States
Traveler Rating 8.8/10 Based on 916 Reviews
Monday, March 22, 2021 By Jeff
family with young children
Pros: Room was spacious and clean. the facilities were upper-end and sophisticated.
Cons: Rented a pool cabana and was a little shocked at the staff. Not friendly or timely. Within an hour of arriving to use the cabana, we were encouraged to pay our bill repeatedly. I asked if the server was getting off shift soon and they responded they weren’t, just that “most people pay their bill early”. That made no sense to me. After being asked repeatedly, and repeatedly telling the staff member that we would be paying our bill before we left (we still had three hours to go before the pool closed), she finally stated “I need to ask you to pay it now. This was motel 8 type stuff for a 5-star hotel. This place misses some details, no coffee in the room, Just a nespresso machine. When I called and asked for coffee pot, staff said they didn’t have one in the hotel anywhere. Also, food availability after hours (like 9pm) is nonexistent unless you want to door dash. Nice hotel, I’d say 4-stars. Missing details that shouldn’t be missed in a 5-star resort. Also, add $42.50/day for valet parking and a resort fee of $45/day. The few shops there were always closed or “out for lunch”. I’d stay here again, just with different expectations.
Thursday, March 18, 2021 By Jaber
with friends
Exceptional
Sunday, March 7, 2021 By Ernest
solo traveller
Superb
Tuesday, March 2, 2021 By Anonymous
young couple
Pros: The staff was friendly.
Cons: It was very over priced for a lot that wasn’t available. I was offered an upgrade on the premises that it was a balcony with a view of the Disney fireworks no fireworks were offered during this time .
Average for a lot of…
Thursday, January 7, 2021 By Daniel
family with young children
Exceptional
Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: between USD 34 and USD 40 for adults, USD 20 and USD 25 for children (approximately) Fee for in-room wireless Internet: USD 14.95 per night (rates may vary) Fee for in-room wired Internet: USD 14.95 per night (rates may vary) Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary) Valet parking fee: USD 35 per day (in/out privileges) Crib (infant bed) fee: USD 25 per night Rollaway bed fee: USD 25 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes You’ll be asked to pay the following charges at the property: Resort fee: USD 40.00 per accommodation, per night The resort fee includes :Spa access Fitness center access Sporting facilities or equipment Internet access Phone calls We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Helping Families. Making Dreams Come True.
Great customer service! Sarah was awesome in finding us the best deals according to our budget. She was very organized and made our Orlando vacation planning easy!
Marcis was extremely professional and on time with responses. She also fully detailed and took time to make sure we had every document for our trip. While on our trip she made sure to quickly reach out to our resort to express our concerns and the resort quickly reached out to compensate our concerns. There is no other way to travel for me now. She took the planning in her hands and really made it feel like a vacation from beginning to end. Thank you ORL Disney Tickets!!
Best service I have ever experienced out of all the travel agents we have dealt with in prior experiences. Jessica makes everything so simple for her customers and organized our trip wonderfully. No complaints 10/10!